This is for the Calgary Deloitte office location (in person)- 8am-4:30pm
What will your typical day look like?
Based in the mailroom, you will be responsible for supporting mail, courier management, and assisting with print services for the Calgary office. Your responsibilities will include handling payment processing and reconciliation for these services, managing and procuring inventory for mail, print, and copy stations, and consistently delivering an elevated, differentiated customer service experience. Maintaining a professional appearance and attitude at all times is also essential.
From time to time, you may also be asked to provide support to facilities, assist with Health and Safety duties, or offer other backup as needed.
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About the team
The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of reception, mailroom, print services, catering and meeting support, facilities management, and health and safety.
The Workplace Services Professionals (WSPs) are at the center of our clients and guests’ experience – setting the tone from beginning to end. They are responsible for providing an elevated hospitality service in line with the Orbis vision. Working closely with a team of colleagues and supported by the WSP manager, the individual will be required to demonstrate a keen knowledge of the firm, anticipate the needs of our guests and talent, go the extra mile when tending to both internal and external parties, react and problem solve efficiently and demonstrate attentive listening skills.
Enough about us, let’s talk about you.
You are someone with:
- Experience in mailroom, distribution, or similar business operations or administrative support
- 2–3 years of work experience in customer service, hospitality, or a facilities environment
- Proficiency in Microsoft Word, Excel, Outlook, and iOS devices
- Excellent verbal and written communication skills
- A proven ability to manage multiple priorities in a high-pressure, client-focused environment
- Strong organizational and time management skills
- High attention to detail and a task-oriented mindset, with strong problem-solving abilities and a collaborative approach
- The ability to take proactive measures to ensure timely responses to requests
- A professional demeanor
- Flexibility with work hours to support the needs of the business (core hours of the role are 8:00am – 4:30pm).
- Able to lift up to 40 pounds.
