About Senoga Geofrey Kizza

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Industry Banking
  • Viewed 16

About me

Skilled Financial Services Administrator, Collection Agent, Business Developer, Project Manager, Community Advocate, Proficient in MS office applications and Internationally Educated Professional with the following capabilities.

  • Advanced database management skills with experience using remote technologies to interact with others, and able to learn customized databases for documentation and report compilation
  • Enthusiastic and skilled Financial Services Administrator and Communications Professional with experience using time management, problem solving and leadership abilities to achieve goals
  • Excellent cross-cultural interpersonal and conflict resolution expertise with background in relationship management, account administration and development of marketing strategies
  • Experienced in customer needs assessment, business development, recommending solutions to ensure compliance with quality assurance polices, and analyzing and organizing data and monthly budgets
  • Committed to using strong work ethic and eager to re-establish financial career in Canada evidenced through recent community engagement experience, and self-directed professional development
  • Core attributes: project management, adaptability, attention to detail, reliability, confidentiality, teamwork, curiosity, and expertise in prioritizing goals to improve workplace flow and productivity
  • Dedicated to supporting diversity, equity and inclusivity, and applying best practices as proud member of Toronto’s newcomer community, with flexibility to work evening and weekend shifts



  • 2023 - Present
    African Centre for Refugees in Ontario Canada

    Finance Assistant and Pulse Chat Coordinator

    • On volunteer basis, recruited to support national online network committed to integrating newcomers and refugees into Canadian workplace
    • Organizes budgets using Excel, coordinates financial reports with staff management team, collects statistical data and uses writing skills to create narrative summaries for reports and meetings
    • Designed, implemented and monitors volunteer staff record management system using innovative and organizational abilities
    • Recognized as Coordinator of Pulse Chat virtual session for information dissemination to community and newcomer members

  • 2023 - 2023
    Equity Bank Uganda Limited

    Relationship Officer

    • During 7-month contract, provided account management for small to medium enterprise banking customers and monitored portfolio of asset and liability clients
    • Answered inquiries on all banking issues, and conducted collection calls and correspondence with clients to ensure accuracy of accounts including overdue payments between 0 to 89 days
    • Conducted business development to source new customers using cold calling and sales technique

  • 2021 - 2022
    Guaranty Trust Bank Uganda Limited

    Relationship Manager

    • Promoted from Accounts Officer to senior role, to manage existing and new customer accounts, due to consistent project management and business management relationships with customers
    • Conducted courtesy calls and visits, answered all inquiries and used communication expertise for in-person appointments and remote/virtual meetings
    • Developed and implemented new repayment schedules based on customer needs, and provided advice on complex alternative repayment options
    • Prepared weekly reports including balance sheets, deposits and loans trackers and accounts tracker, and managed reviews of documentation including updating of customer files
    • Mentored, trained, coached and guided Account Officers in collaboration with senior management team of SME (Small to Medium Sized Enterprises)


Banking and Financial administration services