About Senoga Geofrey Kizza
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Academic Level Degree Bachelor
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Age 23 - 27 Years
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Industry Banking
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Viewed 41
About me
Skilled Financial Services Administrator, Collection Agent, Business Developer, Project Manager, Community Advocate, Proficient in MS office applications and Internationally Educated Professional with the following capabilities.
- Advanced database management skills with experience using remote technologies to interact with others, and able to learn customized databases for documentation and report compilation
- Enthusiastic and skilled Financial Services Administrator and Communications Professional with experience using time management, problem solving and leadership abilities to achieve goals
- Excellent cross-cultural interpersonal and conflict resolution expertise with background in relationship management, account administration and development of marketing strategies
- Experienced in customer needs assessment, business development, recommending solutions to ensure compliance with quality assurance polices, and analyzing and organizing data and monthly budgets
- Committed to using strong work ethic and eager to re-establish financial career in Canada evidenced through recent community engagement experience, and self-directed professional development
- Core attributes: project management, adaptability, attention to detail, reliability, confidentiality, teamwork, curiosity, and expertise in prioritizing goals to improve workplace flow and productivity
- Dedicated to supporting diversity, equity and inclusivity, and applying best practices as proud member of Toronto’s newcomer community, with flexibility to work evening and weekend shifts
Education
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2019 - 2020
Makerere University
Bachelor's Degree in Economics
Experience
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2023 - Present
African Centre for Refugees in Ontario Canada
Finance Assistant and Pulse Chat Coordinator
• On volunteer basis, recruited to support national online network committed to integrating newcomers and refugees into Canadian workplace
• Organizes budgets using Excel, coordinates financial reports with staff management team, collects statistical data and uses writing skills to create narrative summaries for reports and meetings
• Designed, implemented and monitors volunteer staff record management system using innovative and organizational abilities
• Recognized as Coordinator of Pulse Chat virtual session for information dissemination to community and newcomer members -
2023 - 2023
Equity Bank Uganda Limited
Relationship Officer
• During 7-month contract, provided account management for small to medium enterprise banking customers and monitored portfolio of asset and liability clients
• Answered inquiries on all banking issues, and conducted collection calls and correspondence with clients to ensure accuracy of accounts including overdue payments between 0 to 89 days
• Conducted business development to source new customers using cold calling and sales technique -
2021 - 2022
Guaranty Trust Bank Uganda Limited
Relationship Manager
• Promoted from Accounts Officer to senior role, to manage existing and new customer accounts, due to consistent project management and business management relationships with customers
• Conducted courtesy calls and visits, answered all inquiries and used communication expertise for in-person appointments and remote/virtual meetings
• Developed and implemented new repayment schedules based on customer needs, and provided advice on complex alternative repayment options
• Prepared weekly reports including balance sheets, deposits and loans trackers and accounts tracker, and managed reviews of documentation including updating of customer files
• Mentored, trained, coached and guided Account Officers in collaboration with senior management team of SME (Small to Medium Sized Enterprises)